Where is No Way Out St. Louis located?
We are currently in the process of relocating to a new location in order to better serve our customers. We will post updates at a later time.
How early should I arrive?
Please plan to arrive 15 minutes ahead of your booked appointment. Late arrivals will not be allowed to participate in the experience. NO REFUNDS OR RESCHEDULING for late guests and no shows.
How long does the experience last?
The Puzzle Room experience takes 60 minutes to complete. Arrive 15 minutes early and expect to stay 15 minutes afterwards to debrief and take a few pictures.
Wait, so am I going to be locked in a room?
No, we do not lock anyone in. You will be able to walk out of the experience at any time. The entrance to our puzzle room doesn't even have a door, so no need to worry about being trapped in.
How much do the tickets cost?
Tickets for the puzzle room at No Way Out St. Louis are $26 per person, plus a service charge
When are you open?
No Way Out St. Louis is open 7 days a week at a variety of times. We ask that customers book tickets online to make sure that we can accommodate your group. We do not accept walk-ins.
What is your cancellation and rescheduling policy?
Rescheduling an experience is allowed as a one-time courtesy if changed prior to 48 hours before the scheduled start time. The rescheduled date must fall within 30 days of the current date. An associated fee will be collected at the time of the re-booking. No cancellations or refunds. No-shows will be charged full price. ABSOLUTELY NO EXCEPTIONS!
What if I want to celebrate a Birthday/Anniversary/Bachelor/Bachelorette Party or put a special message in one of the clues? Do I need to book a Special Event package for that?
Yes. You have the option to reserve an entire room for your group or create a
customized event package. If you want a gift or ring placed in the puzzle room, bring it to us earlier in the day or slip it to your host when you arrive.
Email us with your request, and we will be glad to take care the rest.
We do not have enough people in my group to fill up all 15 available slots. Will strangers be in the room with us?
If you do not reserve all of the tickets for a particular time slot, it's very possible that you could have strangers in the puzzle room with you. The atmosphere is so festive that we doubt this will matter much once you are all working towards solving the puzzles in the room.
Is there anything special that I should wear?
Wear something comfortable! Note that you may have to squat in order to solve certain puzzles. If you have reading glasses, you may want to bring them.
